Order Information and Ship Time
Welcome to BestPlaques.com
We offer a great selection of plaques, awards, statues, clocks and
gifts for the best events in life. We have been serving satisfied
customers for over 40 years. We look forward to completing your
order promptly and efficiently. If you encounter any problems or
|need to order, call us at
1-800-870-6707 or e-mail:
info@bestplaques.com
We are a mail order internet business.
Online Only - No Walk-ins - No Local Pickups
Our warehouse is not open for walk-in sales.
All orders must be placed over our website or
via phone and shipped directly to you via FEDEX.
We offer a great selection of plaques, awards, statues, clocks and
gifts for the best events in life. We have been serving satisfied
customers for over 40 years. We look forward to completing your
order promptly and efficiently. If you encounter any problems or
|need to order, call us at
1-800-870-6707 or e-mail:
info@bestplaques.com
We are a mail order internet business.
Online Only - No Walk-ins - No Local Pickups
Our warehouse is not open for walk-in sales.
All orders must be placed over our website or
via phone and shipped directly to you via FEDEX.
Minimum Order Amounts
Minimum order of $20 worth of product to
The 48 Continental United States via FEDEX Ground
FREE GROUND SHIPPING on orders of $99-up
-----------------------------------------------------
Minimum $20 worth of product shipping to
Hawaii & Alaska - NO FREE SHIPPING
-----------------------------------------------------
We no longer ship to
CANADA / International Orders / APO's
Minimum order of $20 worth of product to
The 48 Continental United States via FEDEX Ground
FREE GROUND SHIPPING on orders of $99-up
-----------------------------------------------------
Minimum $20 worth of product shipping to
Hawaii & Alaska - NO FREE SHIPPING
-----------------------------------------------------
We no longer ship to
CANADA / International Orders / APO's
----------------------------------------------------
Damaged Packages and Product
LOST or DAMAGED PACKAGES
All damaged or lost packages must be reported to us within
48 hours of the day you receive your order.
We will promptly reship the order and issue a call tag and
FEDEX claim for the distressed items
PRODUCT DAMAGE or DEFECTS
Please inspect your orders. Credits or replacements
due to manufacturer defect or shipping damages
must be reported within 15 days of delivery
Returns & Restocking Fees
Items can be returned within 15 days of your invoice date.
All returns are subject to approval.
We do not accept refunds on any of our custom engraved plaques.
Call 724-733-8206 for a Return Authorization Number.
All returns are subject to a 30% restocking fee.
Customer is responsible for return shipping costs.
Customer is responsible for arranging return shipping.
Original shipping cost on your invoice is not refunded.
Returned items must be in new condition and returned in original packaging.
Shipping Transit Time Map
This map represents general days in transit via FEDEX GROUND
on orders placed before 1:00 pm EST. If you place an order after 1:00 pm
please call as we can usually get most orders out up to 2 or 3:00 pm
Orders that require engraving take an additional 1 to 2 days.
Rush services are available.
LOST or DAMAGED PACKAGES
All damaged or lost packages must be reported to us within
48 hours of the day you receive your order.
We will promptly reship the order and issue a call tag and
FEDEX claim for the distressed items
PRODUCT DAMAGE or DEFECTS
Please inspect your orders. Credits or replacements
due to manufacturer defect or shipping damages
must be reported within 15 days of delivery
Returns & Restocking Fees
Items can be returned within 15 days of your invoice date.
All returns are subject to approval.
We do not accept refunds on any of our custom engraved plaques.
Call 724-733-8206 for a Return Authorization Number.
All returns are subject to a 30% restocking fee.
Customer is responsible for return shipping costs.
Customer is responsible for arranging return shipping.
Original shipping cost on your invoice is not refunded.
Returned items must be in new condition and returned in original packaging.
Shipping Transit Time Map
This map represents general days in transit via FEDEX GROUND
on orders placed before 1:00 pm EST. If you place an order after 1:00 pm
please call as we can usually get most orders out up to 2 or 3:00 pm
Orders that require engraving take an additional 1 to 2 days.
Rush services are available.
We accept Paypal and All Major
Credit Cards Over Our Secure Website. (See our